QUALITY + SAFETY
Quality and Safety
The quality and safety of the patient experience at Hardin Medical Center is priority #1. Our staff is trained to use Lifewings Safety protocols and checklists. The value of Lifewings in creating teamwork, fostering communication, and setting expectations of team members is important in saving lives.
Every employee at HMC, whether you’re the CEO, an ER nurse, in maintenance, a member of the EVS team, a physician, a board member, the chaplain, or anyone concerned about the care of our patients may speak up if something is concerning.
The HMC Operating Rooms are equipped with checklists for pre-surgery and post-surgery. Debriefing afterwards is also used to assure the entire team is well trained.
Hardin Medical Center has accreditation from DNV GL - Healthcare. DNV GL’s innovative program integrates ISO 9001 compliance with the Medicare Conditions of Participation (COPs).
ISO 9001 is the preeminent quality management system used by people-intensive businesses worldwide. A growing number of U.S. hospitals are embracing ISO to identify, standardize and then continually improve upon the most successful approaches to patient care, billing, and other critical aspects of running a modern hospital.
The U.S. Centers for Medicare and Medicaid Services (CMS) requires accreditation for hospitals seeking reimbursement for care provided to patients covered by Medicare and Medicaid. Without accreditation, most hospitals would only be able to support a fraction of the patient populations they now serve.
CMS maintains a highly rigorous process of assessing and approving accreditation providers, which, over 60 years since the inception of Medicare, still numbers fewer than five.
DNV GL’s accreditation program, called NIAHO® (Integrated Accreditation of Healthcare Organizations), involves annual hospital surveys – instead of every three years – and encourages hospitals to share information across departments openly and to discover improvements in clinical workflows and safety protocols.
About DNV GL - Healthcare
DNV GL is a world-leading certification body. We help businesses ensure the performance of their organizations, products, people, facilities, and supply chains through certification, verification, assessment, and training services.
We help our customers achieve excellence in healthcare by improving quality and patient safety through hospital accreditation, managing infection risk, management system certification, and training.
The DNV GL Group operates in more than 100 countries. Our 16,000 professionals are dedicated to helping our customers make the world safer, smarter, and greener.
For more information about DNV GL hospital accreditation, visit www.dnvglhealthcare.com.